Deepalakshmi, R.; Jeyarani, J.; Balamurugan, K.; Gokul, R.; Krishnamoorthi, S.; Lokesh, K. Efficiency and Effectiveness of Feedback Management in E-Commerce Using Machine Learning Algorithm. J. Inf. Technol. Digit. World 2023, 5 (4), 341-351. https://doi.org/10.36548/jitdw.2023.4.001.