Deepalakshmi, R., Jeyarani, J., Balamurugan, K., Gokul, R., Krishnamoorthi, S., & Lokesh, K. (2023). Efficiency and Effectiveness of Feedback Management in E-Commerce using Machine Learning Algorithm. Journal of Information Technology and Digital World, 5(4), 341-351. https://doi.org/10.36548/jitdw.2023.4.001