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Home / Archives / Volume-6 / Issue-3 / Article-8

Volume - 6 | Issue - 3 | September 2024

Predicting Consumer Shifts to Sustainable Products using Machine Learning Models Open Access
Zaobiya Khan  , Neha Vora  204
Pages: 302-316
Cite this article
Khan, Zaobiya, and Neha Vora. "Predicting Consumer Shifts to Sustainable Products using Machine Learning Models." Journal of Information Technology and Digital World 6, no. 3 (2024): 302-316
Published
14 October, 2024
Abstract

This study evaluates the extent to which consumers are willing to switch to sustainable products and identifies the strategic measures to establish sustainable brands. Consumer preferences and behaviours are analysed to identify the early adopters of sustainable products The study employs several machine learning algorithms including Random Forest, Gradient Boosting, Logistic Regression, Support Vector Machine (SVM), and K-Nearest Neighbors (KNN), to determine the likelihood of consumers switching towards sustainable choices. SMOTE (Synthetic Minority Over-sampling Technique) was applied to address the class imbalance in the data. The models were evaluated using metrics such as accuracy, precision, recall, and F1 score. The results indicated that the Random Forest and SVM outperformed the other models in predicting consumer willingness to adopt sustainable products. This study demonstrates the potential of machine learning techniques in understanding customer behaviour, thereby supporting marketers in promoting sustainable brands.

Keywords

Sustainable Products Consumer Behaviour Logistic Regression SVM Gradient Boosting Random Forest KNN SMOTE.

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