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Recent Research Reviews Journal
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Volume - 2 | Issue - 2 | december 2023

Satisfaction of Customers with Digital Marketing Services
Dr. K. Baranidharan  , Dr. T. Suganya  89  49
Pages: 382-397
Cite this article
Baranidharan, D. K. & Suganya, D. T. (2023). Satisfaction of Customers with Digital Marketing Services. Recent Research Reviews Journal, 2(2), 382-397. doi:10.36548/rrrj.2023.2.009
Published
25 November, 2023
Abstract

Customer satisfaction management is a frequently used approach for managing a company's relationships with customers, clients, and sales prospects. It entails utilizing technology to organize, automate, and synchronize company operations, primarily those related to sales, but also those related to marketing, customer care, and technical support. The overarching aims are to locate, attract, and keep new clients while nurturing and retaining those the organization already has; convince former clients to return; and minimize marketing and client service expenditures. Customer satisfaction refers to a company-wide business strategy that includes customer-service and other divisions. This research's major goal is to perform a statistical analysis on customer satisfaction with digital marketing services of sign ware technology. The research may be carried out by soliciting consumer input and comparing the outcomes to the predicted results. By studying and comparing the perception of the customers of sign ware an effective relationship with the customers is observed.

Keywords

Digital Marketing Technology Sales Customer Satisfaction Service Feedback

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