Volume - 3 | Issue - 1 | june 2024
Published
19 June, 2024
This review examines the impact of cloud computing on public administration workflow efficiency, highlighting its potential to improve service delivery, optimize costs, and promote innovation. It provides a comprehensive evaluation framework for assessing efficiency, highlighting case studies of the UK Government Digital Service and Estonia's e-government initiatives. Despite challenges like security and data privacy, the study suggests promising future prospects, including hybrid cloud solutions and AI integration.
KeywordsCloud Computing Public Administration Workflow Efficiency Service Delivery Data Management E-Government
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